Farasha Luxury Velvet Collection – Rhea

You may return most new, unopened items within 3 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

For Cash on Delivery (COD) orders, your refund will be processed after we receive and inspect the returned item. Refunds will be issued through the payment method or process agreed upon with the customer. Please allow 3 to 7 business days after the return has been approved to receive your refund.

If you need to return an item, please contact our customer support team with your order number and reason for return. Once your return request is approved, we will provide you with the return instructions. We will notify you once we have received and processed your returned item.

For Cash on Delivery (COD) orders, refunds will be processed after we receive and inspect the returned item. Once your return is approved, the refund will be sent through an available payment method such as Easypaisa, JazzCash, or bank transfer. Customers may be required to provide accurate account details for processing the refund. Please allow 3 to 7 business days for the refund to be processed after the returned item has been approved.

If you need to return an item, please contact our customer support team and provide your order number and reason for the return. Once your return request is approved, we will provide you with the return instructions. We will notify you once we have received and processed your returned item.